Manufacturing/service process design is based on a considerable number of different variables and represents, in essence, a number of trade-offs. Depending on the nature of the business, the nature of the product, and the nature of the market place,
Manufacturing/service process design is based on a considerable number of different
variables and represents, in essence, a number of trade-offs. Depending on the nature of
the business, the nature of the product, and the nature of the market place, the chosen
process design will obviously be different.
A) By taking as an example an organization or a product from an industry that you are
familiar with, critically discuss the main factors that influence the choice of a
manufacturing/service process design.
B) How do you see the main principles of project management aiding the operations
manager/manageress in introducing change to the process/system?
Stevenson, W., J., (2009), “Operations Management”, Tenth Edition,
McGraw-Hill Irwin. (Chapters 1, 2, 6)
Slack, N., Chambers, S., Johnson, R., (2007), “Operations Management”, Fifth
Edition, Prentice Hall. (Chapters 1, 4, 7) .
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