interpersonal communication concept(s)

interpersonal communication concept(s)

 
Paper instructions:
Assignment
1. View a video episode on the publisher’s dedicated video site http://canmedia.mcgrawhill.ca/college/olcsupport/pearson/US3e/videos/videos.html

2. Read the assignment questions carefully and refer to specific interpersonal communication concept(s), skills, rules, or issues outlined in assigned textbook CHAPTER 5-8 readings.

3. Relate the concepts, skills, rules, or issues described in the textbook (CHAPTER 5-8) to the actors and to the situations they portray in the video scenario.

4. Assess interpersonal communication problems shown in the video-episode by thinking about an issue or concept highlighted in the textbook. Do so by evaluating the communication skills actors practiced from two different perspectives:

• the efficiency of the communication skills being used
• the effect of those skills on the other actors and events in the scenario.

5. Reflect about what one or several actors could have done differently to improve the interpersonal communication you viewed or read about, either before, during, or after this episode took place.

6. Write an answer that addresses steps 3 to 5 above. It should:

• demonstrate your knowledge of the material presented in the text.
• show your ability to apply it to the “real-life” situations shown in the videos.
• not exceed four paragraphs.
• include paragraphs with a main sentence and at least two supporting sentences.
• be consistent in verb tense; you should write either in the present or in the past.

 

Part A. Chapter 5. Video Series (Ctnl+CLICK): On the Air with Campus Community Connection
Exercise #1

Read. Identify the communication concept you read about.

• Selective and automatic attention (see Chapter 5 )

 
Relate the skills, concepts, and issues described in the textbook to the actors, and they show in this video.

 
Assess of efficiency of the actors’ communication skills demonstrated in the video.

 

Assess the effect of the communication skills has been on the other actors and events in this scenario.

 

Reflect on what actors could have done differently to improve the outcome.

Exercise #2

Read. Identify the communication concept you read about.

• Working, short-term, and long-term memory

Relate the skills, concepts, and issues described in the textbook to the actors, and they show in this video.
Assess of efficiency of the actors’ communication skills demonstrated in the video.

 

Assess the effect of the communication skills has been on the other actors in this scenario.

Reflect on what actors could have done differently to improve the outcome.
Exercise #3

Read. Identify the communication concept you read about.

• Barriers to listening
Relate the skills, concepts, and issues described in the textbook to the actors, and they show in this video.

 

Assess of efficiency of the actors’ communication skills demonstrated in the video.
Assess the effect of the communication skills has been on the other actors and events in this scenario.
Reflect on what actors could have done differently to improve the outcome.

Exercise #4

Read. Identify the communication concept you read about.

• Effective verbal communication
Relate the skills, concepts, and issues described in the textbook to the actors, and they show in this video.

Assess of efficiency of the actors’ communication skills demonstrated in the video.

Assess the effect of the communication skills has been on the other actors and events in this scenario.
Reflect on what actors could have done differently to improve the outcome.

 

Exercise #5

Read. Identify the communication concept you read about.

• Effective nonverbal communication
Relate the skills, concepts, and issues described in the textbook to the actors, and they show in this video.

 
Assess of efficiency of the actors’ communication skills demonstrated in the video

 

Assess the effect of the communication skills has been on the other actors and events in this scenario.
Reflect on what actors could have done differently to improve the outcome.

 
Part B. Chapter 6. Video Series: Opposites Attract

Exercise #6
Read. Identify the communication concept you read about.

• Basic interpersonal needs

Relate the skills, concepts, and issues described in the textbook to the actors, and they show in this video.

Assess of efficiency of the actors’ communication skills demonstrated in the video.
Assess the effect of the communication skills has been on the other actors and events in this scenario.

Reflect on what actors could have done differently to improve the outcome.

Exercise #7
Read. Identify the communication concept you read about.

• Conflict in relationships

Relate the skills, concepts, and issues described in the textbook to the actors, and they show in this video.

 

Assess of efficiency of the actors’ communication skills demonstrated in the video.

Assess the effect of the communication skills has been on the other actors and events in this scenario.

In effect, because of Chris’s and Enrique’s great communication skills, I believe Jay now understands how wrong it is to take information from the internet and call it your own. In the future Jay will not commit plagiarism.

Reflect on what actors could have done differently to improve the outcome.
Exercise #8
Read. Identify the communication concept you read about.

• Complementary and symmetrical relationships

Relate the skills, concepts, and issues described in the textbook to the actors, and they show in this video.
Assess of efficiency of the actors’ communication skills demonstrated in the video.

Assess the effect of the communication skills has been on the other actors and events in this scenario.
Reflect on what actors could have done differently to improve the outcome.
Exercise #9
Read. Identify the communication concept you read about.

• The dark side of interpersonal relationships

Relate the skills, concepts, and issues described in the textbook to the actors, and they show in this video.
Assess of efficiency of the actors’ communication skills demonstrated in the video.
Assess the effect of the communication skills has been on the other actors and events in this scenario.

Reflect on what actors could have done differently to improve the outcome.

Exercise #10
Read. Identify the communication concept you read about.

• Open and blind areas of self-disclosure

Relate the skills, concepts, and issues described in the textbook to the actors, and they show in this video.

Chris shows self-perception that can affect experience and communication with others. His perception is unique such as Enrique’s perception that demonstrates professional communication with Chris that the news item was disadvantaged.

Assess of efficiency of the actors’ communication skills demonstrated in the video

Assess the effect of the communication skills has been on the other actors and events in this scenario.

Reflect on what actors could have done differently to improve the outcome.

 

Part C. Chapter 7. Video Series: The Right Kind of Care

Exercise #11
Read. Identify the communication concept you read about.

o Cultural ethnocentrismes and relativismes

Relate the skills, concepts, and issues described in the textbook to the actors and they show in this video.

 

Assess of efficiency of the actors’ communication skills demonstrated in the video.

Assess the effect of the communication skills has been on the other actors and events in this scenario.
Reflect on what actors could have done differently to improve the outcome.
Exercise #12
Read. Identify the communication concept you read about.

o Prejudice
o
Relate the skills, concepts, and issues described in the textbook to the actors, and they show in this video.
Assess of efficiency of the actors’ communication skills demonstrated in the video.
Assess the effect of the communication skills has been on the other actors and events in this scenario.

Reflect on what actors could have done differently to improve the outcome.
Exercise #13
Read. Identify the communication concept you read about.

o Individualistic and collectivist cultures

Relate the skills, concepts, and issues described in the textbook to the actors and they show in this video.
Assess of efficiency of the actors’ communication skills demonstrated in the video.

The women demonstrate to the men that euphemisms are inappropriate in the workplace, and they reject inappropriate conversation with men.

Assess the effect of the communication skills has been on the other actors and events in this scenario.
Reflect on what actors could have done differently to improve the outcome.
Exercise #14
Read. Identify the communication concept you read about.

o Uncertainty-accepting and -rejecting cultures

Relate the skills, concepts, and issues described in the textbook to the actors and they show in this video.
Assess of efficiency of the actors’ communication skills demonstrated in the video.
Assess the effect of the communication skills has been on the other actors and events in this scenario.
Reflect on what actors could have done differently to improve the outcome.
Exercise #15
Read. Identify the communication concept you read about.

o Monochronic and polychronic time cultures

Relate the skills, concepts, and issues described in the textbook to the actors and they show in this video.
Assess of efficiency of the actors’ communication skills demonstrated in the video.

 

Assess the effect of the communication skills has been on the other actors and events in this scenario.

Reflect on what actors could have done differently to improve the outcome.

 

Part D. Chapter 8. Video Series: Reporting for KTNT: Susan Elliott

Exercise #16
Read. Identify the communication concept you read about.

• Formal and informal communication

Relate the skills, concepts, and issues described in the textbook to the actors, and they show in this video.
Assess of efficiency of the actors’ communication skills demonstrated in the video.

Assess the effect of the communication skills has been on the other actors and events in this scenario.

Reflect on what actors could have done differently to improve the outcome.
Exercise #17
Read. Identify the communication concept you read about.

o Preplan for an interview
Relate the skills, concepts, and issues described in the textbook to the actors and they show in this video.
Assess of efficiency of the actors’ communication skills demonstrated in the video.
Assess the effect of the communication skills has been on the other actors and events in this scenario.
Reflect on what actors could have done differently to improve the outcome.
Exercise #18
Read. Identify the communication concept you read about.

• Post-interview stage

Relate the skills, concepts, and issues described in the textbook to the actors, and they show in this video.

Assess of efficiency of the actors’ communication skills demonstrated in the video.
Assess the effect of the communication skills has been on the other actors and events in this scenario.

Reflect on what actors could have done differently to improve the outcome.

Exercise #19
Read. Identify the communication concept you read about.

• Interaction management

Relate the skills, concepts, and issues described in the textbook to the actors, and they show in this video.
Assess of efficiency of the actors’ communication skills demonstrated in the video.
Assess the effect of the communication skills has been on the other actors and events in this scenario.
Reflect on what actors could have done differently to improve the outcome.

 

Exercise #20
Read. Identify the communication concept you read about.

• Conflict management skills

Relate the skills, concepts, and issues described in the textbook to the actors, and they show in this video.
Assess of efficiency of the actors’ communication skills demonstrated in the video.

Assess the effect of the communication skills has been on the other actors and events in this scenario.

Reflect on what actors could have done differently to improve the outcome.
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