Bussiness chanllenges and opportunity analysis company's current practices to meet them (NAB bank – Australian)

Paper instructions:
The actual assignment is proposal on an innovative IS-enabled business solution that will provide significant and sustainable business value to a company. However

you need to write JUST ONE part of it which will have 3-4 pages.
Part you need to write is:

Some of the business challenges and opportunities to the company, and the company’s
current practices in addressing them.

which will include understanding on the current business situations of the company (challenges,
opportunities, practices, etc.

The IS innovation is implementing new way of making payment to NAB bank by using mobile phones. You will be provided about IS proposed solution latter. Although

you don’t need to concentrate on that part much.

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